really do believe in treating customers properly and fairly, whether selling
or buying and making our profit from hard work and expertise in our product
rather than hard-sell and skulduggery. It easy to say this but here's some
(most of these testimonials were received in the course of a week following a request on our web site with no direct requests made to customers)
After almost a month of ownership, just wanted to drop you a note to say
how pleased I am with my S3. Despite enduring a near 5 hour trip back to
Lytham from VWiz HQ (due, you may recall to both sides of the M6 being closed)
the S3 made the trip bearable, thanks to the S-tronic gearbox and the range
of driver assistance extras. The condition of the bodywork, interior and
wheels is pretty much perfect, just as described and (as ever) you managed
to make the purchase process an easy one. I'm now on the hunt for a similar
vintage A4 Avant auto if you have anything coming up ?
Thanks again. Steve (2011 S3, Sep 2015)
me awhile, but I wanted to thank you, Andrew for your help and after sales
support when I bought the RS4 from you a few months ago. From the initial
email/ phone chat to the purchasing and part exchange of my Leon, you were
a true gent. Honest and up front, all the internet chatter about you is
truly warranted. Always going beyond due diligence-I was really happy with
dealing with Volkswizard and will be looking in from time to time to see
what other cars you might be selling. All the best, Nigel, Southampton,
(2006 RS4, Dec 2014)
"First and foremost you are dealing with an enthusiast
rather than a salesman, Andrew is very knowledgable and inspired total
confidence though out the buying process. I'd travelled a long way to
see the car and despite a busy schedule Andrew found the time to pick
me up from the station and didn't rush looking over the car and test driving
it. The car was exactly as described on the website and was much better
than other examples I had viewed.
|'Purchasing my first Porsche (911 (997) C4S) was quite an experience, most of the dealers I went to were more interested in selling you the car before you had had chance to ask any questions, let alone test drive it. Andrew was really supportive, offering advice and passing on his wisdom to me without asking me 'Would I but the car today' unlike many of the other dealers that I visited. He was not pushy and was very down to earth, I would recommend this garage to anyone, knowing that they would get a fair deal and an excellent car.' ............ Paul M. Kelly, Huddersfield, West Yorkshire. (March 2014)|
|I had looked
for some time for a diesel Audi TT with the right options and found one
at Volkswizard, as I live in Essex it was quite a trip to Birmingham but
a chat with Andrew convinced me that it was worth travelling for. Andrew
appeared to be very knowledgeable about the car for sale and as I was to
find out later about German cars in general.
Communication by email prior to me travelling was excellent and on arrival the car was just as Andrew had described very genuine and just what I was looking for.
My experience has been that not everyone that sells for a profession in the motoring industry is entirely genuine! so it was refreshing to deal with Andrew who I found to be completely trustworthy, I would have no issues with purchasing from him in the future.
Mick Green, Essex (March 2013)
|I have dealt
with Andrew for a few years now both with servicing and buying. He offers
a great professional and honest buying experience which can be rare these
days. A true enthusiast who makes time for you to discuss your needs and
I am looking forward to dealing with him soon on yet another purchase.
A pleasure to deal with and you won't be disappointed! Mr. Dagon, Birmingham (Feb 2013)
Just a quick one to say thanks for the very good service and what has to be one of the tightest and best condition used cars i have owned. I have been driving the Leon for a week now including a 300 mile round trip to Leeds i am very impressed with it.
Cheers, Adam (Jan 2012)
|i can't recommend
volks wizard enough. i saw their ad on autotrader and followed the link
to andrew's site. you get the impression that he's passionate about the
cars he sells and when i met him in person that was immediately obvious.
his pictures of the car were great but still didn't do the car justice.
when i visited his works premises the vehicle was in stunning condition.
He answered all my questions and let me take a proper test drive. there
was a minor problem with the car that the previous owner had pointed out
and andrew promised to sort it out by the time i returned. he was true to
his word and even picked me up from the train station.
communications throughout the period were first class and it was a pleasure to do business with him. if i come across anyone wanting a second hand vw/audi/seat i will point them in his direction. basically, he's not satisfied unless you are. now that's what i call customer service!
dan ellis (sandhurst)
|There are only
a very few car sales companies that I have found myself able to recommend
without reservation, but Volkswizard is one of them. I bought my own Mk
4 GTI 1.8T from them some years ago, and Volkswizard also handled the sale
of my previous car with a friendliness and efficiency rarely found in the
car sales business these days. A true enthusiast, as well as a sensible
businessman, Andrew Chapple is one of the few exceptions to the archetypal
image a used car salesman who knows his stuff but also one you can
Editor, Volkswagen Driver magazine (Mk4 Golf GTI 1.8T)
have had the pleasure of dealing with Andrew at Volkswizard on a number
of occasions, purchasing three cars from him and selling three cars to him.
I would have no hesitation in reccomending him to anyone looking for a VAG
His knowledge is admirable, and i have always found him to be 100% trustworthy and extremely fair. He does go that extra mile and has done for me on a couple of occasions.
I would happily purchase from him on description only and buy unseen, the only person i have ever met that i am comfortable enough to do that! The MK2 GTI that i purchased was indeed good enough to go on and win many concours competitions whilst in my ownership and my current Audi A4 Quattro Sport Avant was purchased from him also and is a superb car in excellent condition.
All in all i cant praise the services of Volkswizard and Andrew Chapple highly enough. Many thanks Andrew.
Chris Burt. Daventry.
have been dealing with Andrew for several years now, having bought my first
Mk2 Golf GTI from him in 2002, I have recommended him to my Sister, who
subsequently bought a Mk3 Golf GTI, additionally I have sold a Audi A6 Avant,
and a friends Golf V6 4-motion though Andrew. He has never been anything
less than friendly and efficient, and has answered all questions either
over the phone or in email, even though they have been no benefit to himself.
For example when looking for new cars, even though he has not had one in
stock, he has proven invaluable in terms of advice on what to look for,
and what to avoid. I could not recommend him more highly as someone to buy
cars from, and as someone else has mentioned I would happily buy a car from
him, just based on the detailed description from his web site.
Many thanks, Phil Newman, Gerrards Cross, Bucks
|I have been
dealing with Andrew now going into my 5th year. It started in 2004 with
the purchase of a Mk1 Golf Cabriolet, then in 2006 due to the arrival of
my daughter we traded back for a rare 180bhp Bora Sport, which then in late
2008 traded back in with Andrew for our most recent VW, a Mk5 Golf R32.
Andrew in all this time has been like a good friend, and not like a second-hand car sales-man desperate for the sale, his attention to detail, guarantees his stock are some of the best and rarer VW's you will find.
His knowledge of the VW/Audi product is vast, and most recently was used fixing & servicing a colleagues Audi A4 1.8T Cabriolet, where he was extremely accommodating and professional.
I will continue to recommend 'Volkswizard', Andrew, to anybody searching for that reliable or rare VW/Audi companion, his love for the VW product is infectious.
Karl Eccleston, Birmingham (Mk5 Golf R32)
bought a Passat TDi Sport from Andrew Chapple in September 2008. It had
just short of 130k on the clock! Normally one would not go near such a high
mileage vehicle. However, having purchased my previous car a Mk3 Golf GTi
16v Anniversary from Andrew I had no doubt that this Passat would be just
as reliable. I moved to Wales in February of 2009 and I packed all my 'personal'
belongings into the car with NO room left for even an umbrella!
The car performed faultlessly and has done ever since I bought it. It serves as transport for my business as a painter and decorator, taxi service for my fiancee' and my day to day transport. Over the last week it has done in excess of 600 miles and with most of the them on the motorways between North Wales where I live and the Midlands. This car was meant for the motorways, and even with 164k now on the clock it still pulls smoothly and strongly and is very refined which is pretty good for an 8 year old vehicle and bears testimony to the build quality of these B5 Audi based Passat's. Even in excess of the motorway limit the car will still return over 50mpg and the overall consumption is in excess of 50.
I have no hesitation in recommending Andrew to anyone. The quality of cars he sells and the aftercare is second to none and no matter where you live in the UK, if you are in the market for a quality used car...then look no further than Volkswizard. David Husand, North Wales (August 2011).
|I enquired about an A4 190 Avant S-Line from Volkswizard. After a conversation about the car I made the journey from Edinburgh to Birmingham.The car was in truly superb condition and as honestly described by Andrew over the phone. Andrew without doubt is one of the best genuine dealers I have encountered, his knowledge about the vag range of cars and his attention to detail is excellent. I would recommend Volkswizard to anyone looking for that special VW Group car. Allan, Edinburgh|
a rare Golf VR6 from Volkswizard after looking for some time, the car was
in superb condition, just as described and Andrews knowledge and professional
approach were refreshing. We agreed a very fair part exchange for an Audi
A3 which exceeded the amount offered by other dealers locally. The after
sales service has been just as good, and has included resale back to Volkswizard
of my Golf VR6, again a very smooth transaction. I have also recently made
contact about not 1 but 2 ex-Volkswizard cars that I have seen on the market
and Andrew has provided very useful and impartial information and buying
advice, which have helped me enormously (although no benefit to him whatsoever).
Volkswizard are the only dealers who I would feel confident buying from
without the need to even view or drive the car!
Barnaby Dodwell, Bath (S reg (!) Mk3 Golf VR6)
looking for a nice mk2 Gti I decided to give Volkswizard a try based upon
the quality & background knowledge presented on his website. Upon seeing
the vehicle I was really impressed & Andrew Chapple was very helpful
with the purchase/change of ownership. The after sales enquires were always
delt with speedy replies & sourcing of parts I needed.
When looking for a Fabia Vrs to accompany my mk2, I had no hesitation in returning to Volkswizard, as using them as a VAG car sales has exceeded the expectation I required.
Andrew does go the extra mile to ensure "us as customer" get the best for our money!! Well done Andrew.
Adrian Hodgson, South Wales (Mk2 GTI 8v/Fabia VRS)
'Nice to buy a car from someone who knows and cares about cars, rather than someone just trying to sell another unit.'
Bournemouth (MK4 Golf 1.9 TDI 130 Estate)
my immaculate low mileage 1991 8v Mk2 Golf GTI was simplicity itself. We
agreed a deal in principle on the phone which you were happy to honour once
you saw the car. Payment was immediate of course, and then you obliged me
with a lift to Birmingham Airport railway station. I would also like to
thank you for selling me a good, used front lower spoiler and road wheel
for my current small bumper GTI. Both items had both been severely damaged
when the car struck something very hard one filthy wet night at 70mph on
the M1. The prices you asked for these items was very fair too. Good luck
with your business and try to keep Mk2' GTI's around your business too if
you can as you go forward.
Regards, Paul Webb, Bedford (1991 Mk2 Golf GTI 8v)
Delighted with the Golf GTI I bought from you 4 years ago - it's a fantastic car love it every time I get behind the wheel.
Carlisle (1992 Mk2 Golf GTI 16v)
I bought my VW Passat TDI from Andrew 3 years ago. I found him to be friendly, knowledgeable and professional in all his dealings with me. He has a clear love of the cars that he buys and sells which comes across in everything that he does. I have since recommended him to several friends and relatives.
When the time came to sell my Passat, Andrew was the first person I turned to.
Lancashire (VW Passat TDI)