|We really do
believe in treating customers properly and fairly, whether selling or buying
and making our profit from hard work and expertise in our product rather
than hard-sell and skulduggery. It easy to say this but here's some proof;
(most of these testimonials were received in the course of a week following a request on our web site with no direct requests made to customers)
|Hi Andrew. After almost a
month of ownership, just wanted to drop you a note to say how pleased I
am with my S3. Despite enduring a near 5 hour trip back to Lytham from VWiz
HQ (due, you may recall to both sides of the M6 being closed) the S3 made
the trip bearable, thanks to the S-tronic gearbox and the range of driver
assistance extras. The condition of the bodywork, interior and wheels is
pretty much perfect, just as described and (as ever) you managed to make
the purchase process an easy one. I'm now on the hunt for a similar vintage
A4 Avant auto if you have anything coming up ?
Thanks again. Steve (2011 S3, Sep 2015)
|Its taken me awhile,
but I wanted to thank you, Andrew for your help and after sales support
when I bought the RS4 from you a few months ago. From the initial email/
phone chat to the purchasing and part exchange of my Leon, you were a true
gent. Honest and up front, all the internet chatter about you is truly warranted.
Always going beyond due diligence-I was really happy with dealing with Volkswizard
and will be looking in from time to time to see what other cars you might
be selling. All the best, Nigel, Southampton, (2006 RS4, Dec 2014)
"First and foremost you are dealing with an enthusiast rather than
a salesman, Andrew is very knowledgable and inspired total confidence
though out the buying process. I'd travelled a long way to see the car
and despite a busy schedule Andrew found the time to pick me up from the
station and didn't rush looking over the car and test driving it. The
car was exactly as described on the website and was much better than other
examples I had viewed.
|'Purchasing my first Porsche (911 (997) C4S) was quite an experience, most of the dealers I went to were more interested in selling you the car before you had had chance to ask any questions, let alone test drive it. Andrew was really supportive, offering advice and passing on his wisdom to me without asking me 'Would I but the car today' unlike many of the other dealers that I visited. He was not pushy and was very down to earth, I would recommend this garage to anyone, knowing that they would get a fair deal and an excellent car.' ............ Paul M. Kelly, Huddersfield, West Yorkshire. (March 2014)|
|I had looked for some time
for a diesel Audi TT with the right options and found one at Volkswizard,
as I live in Essex it was quite a trip to Birmingham but a chat with Andrew
convinced me that it was worth travelling for. Andrew appeared to be very
knowledgeable about the car for sale and as I was to find out later about
German cars in general.
Communication by email prior to me travelling was excellent and on arrival the car was just as Andrew had described very genuine and just what I was looking for.
My experience has been that not everyone that sells for a profession in the motoring industry is entirely genuine! so it was refreshing to deal with Andrew who I found to be completely trustworthy, I would have no issues with purchasing from him in the future.
Mick Green, Essex (March 2013)
|I have dealt with Andrew for
a few years now both with servicing and buying. He offers a great professional
and honest buying experience which can be rare these days. A true enthusiast
who makes time for you to discuss your needs and I am looking forward to
dealing with him soon on yet another purchase.
A pleasure to deal with and you won't be disappointed! Mr. Dagon, Birmingham (Feb 2013)
Just a quick one to say thanks for the very good service and what has to be one of the tightest and best condition used cars i have owned. I have been driving the Leon for a week now including a 300 mile round trip to Leeds i am very impressed with it.
Cheers, Adam (Jan 2012)
|i can't recommend volks wizard
enough. i saw their ad on autotrader and followed the link to andrew's site.
you get the impression that he's passionate about the cars he sells and
when i met him in person that was immediately obvious. his pictures of the
car were great but still didn't do the car justice. when i visited his works
premises the vehicle was in stunning condition. He answered all my questions
and let me take a proper test drive. there was a minor problem with the
car that the previous owner had pointed out and andrew promised to sort
it out by the time i returned. he was true to his word and even picked me
up from the train station.
communications throughout the period were first class and it was a pleasure to do business with him. if i come across anyone wanting a second hand vw/audi/seat i will point them in his direction. basically, he's not satisfied unless you are. now that's what i call customer service!
dan ellis (sandhurst)
|There are only a very few
car sales companies that I have found myself able to recommend without reservation,
but Volkswizard is one of them. I bought my own Mk 4 GTI 1.8T from them
some years ago, and Volkswizard also handled the sale of my previous car
with a friendliness and efficiency rarely found in the car sales business
these days. A true enthusiast, as well as a sensible businessman, Andrew
Chapple is one of the few exceptions to the archetypal image a used
car salesman who knows his stuff but also one you can trust!
Editor, Volkswagen Driver magazine (Mk4 Golf GTI 1.8T)
|I have had the
pleasure of dealing with Andrew at Volkswizard on a number of occasions,
purchasing three cars from him and selling three cars to him. I would have
no hesitation in reccomending him to anyone looking for a VAG group car.
His knowledge is admirable, and i have always found him to be 100% trustworthy and extremely fair. He does go that extra mile and has done for me on a couple of occasions.
I would happily purchase from him on description only and buy unseen, the only person i have ever met that i am comfortable enough to do that! The MK2 GTI that i purchased was indeed good enough to go on and win many concours competitions whilst in my ownership and my current Audi A4 Quattro Sport Avant was purchased from him also and is a superb car in excellent condition.
All in all i cant praise the services of Volkswizard and Andrew Chapple highly enough. Many thanks Andrew.
Chris Burt. Daventry.
|I have been dealing
with Andrew for several years now, having bought my first Mk2 Golf GTI from
him in 2002, I have recommended him to my Sister, who subsequently bought
a Mk3 Golf GTI, additionally I have sold a Audi A6 Avant, and a friends
Golf V6 4-motion though Andrew. He has never been anything less than friendly
and efficient, and has answered all questions either over the phone or in
email, even though they have been no benefit to himself. For example when
looking for new cars, even though he has not had one in stock, he has proven
invaluable in terms of advice on what to look for, and what to avoid. I
could not recommend him more highly as someone to buy cars from, and as
someone else has mentioned I would happily buy a car from him, just based
on the detailed description from his web site.
Many thanks, Phil Newman, Gerrards Cross, Bucks
|I have been dealing with Andrew
now going into my 5th year. It started in 2004 with the purchase of a Mk1
Golf Cabriolet, then in 2006 due to the arrival of my daughter we traded
back for a rare 180bhp Bora Sport, which then in late 2008 traded back in
with Andrew for our most recent VW, a Mk5 Golf R32.
Andrew in all this time has been like a good friend, and not like a second-hand car sales-man desperate for the sale, his attention to detail, guarantees his stock are some of the best and rarer VW's you will find.
His knowledge of the VW/Audi product is vast, and most recently was used fixing & servicing a colleagues Audi A4 1.8T Cabriolet, where he was extremely accommodating and professional.
I will continue to recommend 'Volkswizard', Andrew, to anybody searching for that reliable or rare VW/Audi companion, his love for the VW product is infectious.
Karl Eccleston, Birmingham (Mk5 Golf R32)
|I bought a Passat
TDi Sport from Andrew Chapple in September 2008. It had just short of 130k
on the clock! Normally one would not go near such a high mileage vehicle.
However, having purchased my previous car a Mk3 Golf GTi 16v Anniversary
from Andrew I had no doubt that this Passat would be just as reliable. I
moved to Wales in February of 2009 and I packed all my 'personal' belongings
into the car with NO room left for even an umbrella!
The car performed faultlessly and has done ever since I bought it. It serves as transport for my business as a painter and decorator, taxi service for my fiancee' and my day to day transport. Over the last week it has done in excess of 600 miles and with most of the them on the motorways between North Wales where I live and the Midlands. This car was meant for the motorways, and even with 164k now on the clock it still pulls smoothly and strongly and is very refined which is pretty good for an 8 year old vehicle and bears testimony to the build quality of these B5 Audi based Passat's. Even in excess of the motorway limit the car will still return over 50mpg and the overall consumption is in excess of 50.
I have no hesitation in recommending Andrew to anyone. The quality of cars he sells and the aftercare is second to none and no matter where you live in the UK, if you are in the market for a quality used car...then look no further than Volkswizard. David Husand, North Wales (August 2011).
|I enquired about an A4 190 Avant S-Line from Volkswizard. After a conversation about the car I made the journey from Edinburgh to Birmingham.The car was in truly superb condition and as honestly described by Andrew over the phone. Andrew without doubt is one of the best genuine dealers I have encountered, his knowledge about the vag range of cars and his attention to detail is excellent. I would recommend Volkswizard to anyone looking for that special VW Group car. Allan, Edinburgh|
|I purchased a rare Golf VR6
from Volkswizard after looking for some time, the car was in superb condition,
just as described and Andrews knowledge and professional approach
were refreshing. We agreed a very fair part exchange for an Audi A3 which
exceeded the amount offered by other dealers locally. The after sales service
has been just as good, and has included resale back to Volkswizard of my
Golf VR6, again a very smooth transaction. I have also recently made contact
about not 1 but 2 ex-Volkswizard cars that I have seen on the market and
Andrew has provided very useful and impartial information and buying advice,
which have helped me enormously (although no benefit to him whatsoever).
Volkswizard are the only dealers who I would feel confident buying from
without the need to even view or drive the car!
Barnaby Dodwell, Bath (S reg (!) Mk3 Golf VR6)
|When looking for
a nice mk2 Gti I decided to give Volkswizard a try based upon the quality
& background knowledge presented on his website. Upon seeing the vehicle
I was really impressed & Andrew Chapple was very helpful with the purchase/change
of ownership. The after sales enquires were always delt with speedy replies
& sourcing of parts I needed.
When looking for a Fabia Vrs to accompany my mk2, I had no hesitation in returning to Volkswizard, as using them as a VAG car sales has exceeded the expectation I required.
Andrew does go the extra mile to ensure "us as customer" get the best for our money!! Well done Andrew.
Adrian Hodgson, South Wales (Mk2 GTI 8v/Fabia VRS)
'Nice to buy a car from someone who knows and cares about cars, rather than someone just trying to sell another unit.'
Bournemouth (MK4 Golf 1.9 TDI 130 Estate)
|Selling you my immaculate
low mileage 1991 8v Mk2 Golf GTI was simplicity itself. We agreed a deal
in principle on the phone which you were happy to honour once you saw the
car. Payment was immediate of course, and then you obliged me with a lift
to Birmingham Airport railway station. I would also like to thank you for
selling me a good, used front lower spoiler and road wheel for my current
small bumper GTI. Both items had both been severely damaged when the car
struck something very hard one filthy wet night at 70mph on the M1. The
prices you asked for these items was very fair too. Good luck with your
business and try to keep Mk2' GTI's around your business too if you can
as you go forward.
Regards, Paul Webb, Bedford (1991 Mk2 Golf GTI 8v)
Delighted with the Golf GTI I bought from you 4 years ago - it's a fantastic car love it every time I get behind the wheel.
Carlisle (1992 Mk2 Golf GTI 16v)
I bought my VW Passat TDI from Andrew 3 years ago. I found him to be friendly, knowledgeable and professional in all his dealings with me. He has a clear love of the cars that he buys and sells which comes across in everything that he does. I have since recommended him to several friends and relatives.
When the time came to sell my Passat, Andrew was the first person I turned to.
Lancashire (VW Passat TDI)