|How to contact us about a car we are selling or a car you would like to sell:|
SALES ENQUIRIES - If you would like to speak to me, Andrew Chapple about one of the cars for sale then please call 01564 330495 (1000-1700 Mon-Fri, 0900-1400 Sat, closed Sundays) or outside normal office hours email firstname.lastname@example.org . While I try my best, it's impossible to answer every call due to customer engagements/driving/working on cars/life etc. During our working day, there is a voicemail facility on this number but the intention is to answer every call during normal opening hours but outside these hours there is no voicemail so send an email or try again when we are open. I aim to sell good examples of great cars bought and prepared carefully, you can't buy good cars cheaply so I don't aim to be the cheapest, as a result I would rather not engage in discussions (by email or phone) about price without a viewing having taken place.
To view a car, an appointment is necessary. Volkswizard is one-man business and while I work 6 days per week, I am often off site viewing or collecting cars or as I rarely have any help of any sort, quite often I may be preparing a customers car to a tight deadline and while sales are important, unfortunately I can't drop everything at short notice for viewings. An appointment should be made, ideally at least a day in advance and these are usually available 10-7pm Mon-Friday and from 9 on Saturday. Sundays are my only day off after usually a 60 hour working week and I don't employ anyone to cover for me in order to provide a consistent level of service over 6 days.
|PART EXCHANGING YOUR CAR WITH VOLKSWIZARD - I am always happy to consider good quality cars in part exchange, even non VW Group cars on qualifying cars. Please visit this page for more information on how to receive a firm valuation.|
|LET VOLKSWIZARD BUY YOUR CAR - I am always happy to hear from people who would like to sell their good quality VW Group cars for a fair trade price. Please visit this page for more information on how to receive a firm valuation.|
|AFTER-SALES CALLS - If you have left a deposit for a vehicle or particularly if you have recently purchased one from Volkswizard, your call is treated with the highest priority and you will receive my personal mobile phone number which is also answered outside of our regular opening hours. I usually save the phone number of buyers into my phone and will call you back as soon as possible if unable to take the call.|
Units 1-2, Hollywood Motor Park
6 Dark Lane
Tel: 01564 330495